The JaxStay Promise
Our commitment to keeping every tail wagging.
Verified profiles
Every sitter completes email verification and identity checks before listing. We continuously review reports from the community.
Photo updates encouraged
We encourage daily photo updates between sitters and owners through in-app messaging.
Support when you need it
Reach our team at support@jaxstay.example. Use the chat widget on any page for instant FAQ help.
Honest disclaimers
JaxStay is a marketplace. We do not employ sitters, provide veterinary care, or carry pet insurance at this time. For medical emergencies always contact a licensed veterinarian first. Booking payments are not yet processed through JaxStay — those features are coming with our payments rollout.